Warranty for EWC & Cistern: 10 years for residential installation & 5 years for commercial installation.
The warranty is not applicable for rubber and plastic parts (internal fittings). It applies only to ceramic parts. Warranty for Exposed Cistern and Seat covers: 1 year for residential installation & 6 months for commercial installation. Toll free number: 1800-258-5500. Email: firstname.lastname@example.org. To obtain warranty service, contact CERA either through your dealer or plumbing contractor or writing to CERA.